Unresponsive to claims. If you are looking for an insurance company that won’t make a drama out of a crisis, this is most definitely not the one for you. We insured with RIAS who brokered it to Aegeas. Our only claim in over 20 years was for a flooded kitchen floor. Aegeas farmed the claim out to Service Master who passed it to PC UK. No one in the chain will take responsibility for the repairs. A representative from Service Master lifted 4 laminate boards, said that there was asbestos under the floor and walked away. The hole that he left is still there nearly 3 weeks later despite numerous calls to Aegeas, in the main their staff are uncooperative, untruthful, unpleasant and unresponsive. This policy was sold as an elderly persons policy. Maybe they find the elderly less able to fight for themselves!
Type of insurance (e.g. Home/Travel/Motor/Phone/Pet): Home and contents
Unresponsive to claims. If you are looking for an insurance company that won’t make a drama out of a crisis, this is most definitely not the one for you. We insured with RIAS who brokered it to Aegeas. Our only claim in over 20 years was for a flooded kitchen floor. Aegeas farmed the claim out to Service Master who passed it to PC UK. No one in the chain will take responsibility for the repairs. A representative from Service Master lifted 4 laminate boards, said that there was asbestos under the floor and walked away. The hole that he left is still there nearly 3 weeks later despite numerous calls to Aegeas, in the main their staff are uncooperative, untruthful, unpleasant and unresponsive. This policy was sold as an elderly persons policy. Maybe they find the elderly less able to fight for themselves!