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InsureandGo

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5 Reviews of InsureandGo

  1. Kyle

    Anyone using comparison sites to find their travel insurance should be beware of InsureandGo as the chances are that you will not receive a penny should you need to make a claim. I’ve just received a reply from them having had all of my possessions stolen in Barcelona Airport only to find that InsureandGo will not cover any of the items because the stolen bag was at my feet rather than on my back… Don’t use this company for cheap travel insurance as it’s practically pointless. You won’t be covered for stolen possessions unless you are holding every single one of them and you’re mugged in a locked room… I’m sure there’s a clause in the policy to get out of that one as well.

    Type of insurance (e.g. Home/Travel/Motor/Phone/Pet): Travel
    3 people found this review helpful.
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  2. Laura Miotello

    Insure and Go are rubbish. Had our bags stolen out of the boot of our a hire car, which was locked, and we can’t claim on anything! My iphone, ipod and my boyfriend’s passport aren’t covered. So what the hell Is!? Our bags were in the boot, locked and covered up. Worse insurance company who use small print to get them out over everything.

    Type of insurance (e.g. Home/Travel/Motor/Phone/Pet): Travel
    1 person found this review helpful.
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  3. Oliver

    Don’t expect insure and go to ever pay back what your item was originally worth if lost/stolen or damaged as they will apply a level a significant depreciation to everything depending how old it is. My snowboard was worth £190 and was in fantastic condition but I was only given £57.30 back after it snapped. Nor will they replace the item. Good luck trying to get through to them on the phone too. Hold…hold…..hold…

    Type of insurance (e.g. Home/Travel/Motor/Phone/Pet): Travel
    2 people found this review helpful.
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  4. bandana

    Absolutely the worst travel insurance company I have ever used… The travel claims service are the people who deal with the claims and OMG, they are rubbish!

    Type of insurance (e.g. Home/Travel/Motor/Phone/Pet): Travel
    2 people found this review helpful.
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  5. Mark

    I was stranded at an airport and needed to make a claim. I called and emailed for over a week but have had no response apart from automated e-mails and recoded messages. Makes me wonder what would have happened if I’d had a medical emergency as I haven’t even been able to reclaim costs related to additional accommodation. I will be getting a new policy with a new insurer for my next trip even though I’ve got family cover for the rest of year with InsureandGo as judging by the service I’ve received so far I’m not comfortable that I would be looked after in an emergency.

    Type of insurance (e.g. Home/Travel/Motor/Phone/Pet): Travel
    2 people found this review helpful.
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    Value for moneyCustomer serviceClarity of policy rulesClaims handlingSpeed of claims resolutionInsurance Company Ranking