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I have been very disappointed with Budget insurance: they charge £30 for any change in policy details and when the highways agency claimed thousands when collided into a road side and had to make a claim, Budget provided no courtesy car unless we went through their garage. Tried to temporarily insure on another car but they do not do that, so we had to fork out for temporary car insurance. To make matters worse, they had increased my premium before I made the claim. In summary: bad policies and bad customer service from Budget caused major disruption to my life. People should avoid like the plague.